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Ask an Expert

Smartphone shopping tips for the technically challenged

For the not-so-tech savvy folks out there, keeping up with all the latest technology can be intimidating. That’s where Cellular Sales wireless experts like Jason Klempner can help. Jason is a Senior Wireless Expert in the Hilton Head area who loves helping people like you find the perfect smartphone to fit your needs, no matter your experience level.

“I get a lot of older clients who are frustrated with technology. Maybe their families forced them to get a smartphone, but they have no idea how to use it,” Jason said. “That’s why I give them my number – they can call me with any problem they have and I’ll walk them through it.”

If you’re new to the world of smartphones and don’t know where to start, check out these helpful tips from Jason.

Consider the devices your family uses.

Even though you can call your wireless expert for help any time you need it, it’s beneficial to use the same type of device your other family members use so they can lend a hand. Plus, having the same kind of device comes with other benefits, like iMessage.

Start small.

It’s tempting to go all out on your first smartphone purchase and get all the bells and whistles – but if you’re new to smartphones, start with something simple, like the iPhone SE or LG VELVET. You’ll get all the features you need in a smartphone without paying a hefty price.

Come see us in store.

Shopping for a smartphone online poses a unique set of challenges that people like Jason can help you tackle at your nearest Cellular Sales store. You can hold it, test it out, or ask important questions about the device.

“Sometimes the customer is told to get something because it’s all they know, or because their kids say they need it,” Jason said. “It’s our job to ask the right kind of questions and get them the right product that fits their lifestyle and how they will actually use it.”

Once you find a device you love, your wireless expert will help you set everything up.

“We work hard to get them the right thing the first time. Plus, we transfer everything for them, like contacts and pictures, so they don’t have to do it at home. We customize each customer’s shopping experience specifically for them,” Jason said.

Think you’re ready to try out a new smartphone? At your local Cellular Sales store, our wireless experts are ready and eager to help you find the perfect device. Stop by or give them a call to set up an appointment.

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