Cellular Sales independently operates this site and is a Verizon Authorized Retailer.

Have an old, unused smartphone sitting in a drawer somewhere? Instead of letting it collect dust, you may be able to trade it in for credit towards a new phone, tablet, and more, all thanks to the Cellular Sales Smartphone Trade-In program.

Want to learn more? We’ve outlined all the details of the program, how it works, and how it can benefit you and your family.

How trade-in works

customer trading in old smartphone for a new LG Velvet

The Cellular Sales Smartphone Trade-In program is super simple.

First, bring your old device into your nearest Cellular Sales store. It can be in any condition and from any carrier, though your trade-in value may be higher if it’s in good shape. Make sure your operating system security lock is disabled (i.e., your password or passcode) and the battery is in sound condition before trading.

Then, your wireless sales consultant will input your device information and its condition into the system and give you the estimated trade-in value for that device.

You’ll receive an in-store credit for that amount, which you can use towards anything in the store, like a new device with accessories to match.

What can I trade in?

You can trade in old smartphones, basic phones, tablets, smartwatches, jetpack devices and netbooks from any brand or carrier, in any condition.

Plus, you can trade in up to 10 devices at once. You don’t have to include chargers, SD cards, SIM cards, or other accessories with your device when you trade it in. No trade-in value will be provided for those items.

Cellular Sales wireless expert showing features of Android smartphone

Your trade-in doesn’t have to be an old, unused phone, though. You can trade in the smartphone you’re currently using to upgrade to a newer device. The trade-in credit you receive for your current device can be applied directly to the price of your new one.

What will my trade-in value be?

The trade-in value of your device varies based on how old it is and its condition. Your wireless sales consultant can give you an exact amount in-store.

What can I buy with my trade credit?

Cellular Sales wireless consultant handing a bag over to happy customers

You can use your trade credit towards anything in the Cellular Sales store, including smartphones, tablets, headphones, accessories and more. You can apply it towards your upgrade, too. Your wireless sales consultant can help you choose what’s best for you and answer any questions you may have.

Your trade might even qualify for a promotion! Any remaining trade credit not used in store can be applied to your Verizon account.

What if the device I want to trade-in is still active?

If your device is still active (i.e., receives calls or uses data on any network) and you’d like to keep the line active, you’ll have to swap the device with an inactive or new device. You won’t be able to receive trade credit for a device until it’s deactivated.

What if my device has no trade-in value?

In the case that your device has no trade-in value, you can choose to keep the device or safely recycle it. Ask your Cellular Sales rep about local recycling options in your area.

Have any other questions? Visit Cellular Sales or find a store near you to talk to one of our wireless consultants.

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