Total Mobile Protection

What is Total Mobile Protection?

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Stuff happens. We’ve all been there – maybe you dropped your phone, which cracked the screen, or lost it while on vacation. Life can be hectic, and in the midst of the chaos, the worst can happen. That’s where Total Mobile Protection comes in.

What is Total Mobile Protection?

Total Mobile Protection is more than just phone insurance. It’s an affordable phone protection plan that provides you with 24/7 support through the Tech Coach app, repairs your damaged smartphone, replaces lost or stolen devices and so much more.

Unlimited Cracked Screen Repairs

With Total Mobile Protection, cracked screen repair is unlimited and doesn’t require a claim as long as the parts are available*. You can get your screen repaired for $29 on an eligible smartphone, as often as you need. Even better – it can be fixed as soon as the same day in most cases.

So, if the worst happens and your screen is cracked, try placing some tape or a screen protector over the broken glass until we can repair it. You don’t want to risk getting cut!

Same-Day Device Repair and Replacement

Whether your device is lost, stolen or damaged, you can get a replacement device delivered and set up on the same day in most cases. We know your life is busy – that’s why Total Mobile Protection is here to help you get back to it.

If your claim is made by 4PM, a brand-new smartphone can be delivered to your home or office the same day. Same-day delivery also comes with set-up assistance and content transfer, so your photos and contacts can make it safely and securely to your new device.

Fun fact: 77% of customers ask for set-up assistance during their delivery.

In order to be eligible for next-day repair or delivery, your claim must be filed no later than midnight.

24/7 Access with Tech Coach

With the Tech Coach app, you’ll have access to expert help 365 days a year. Live experts are always available to help you transfer content, improve your device performance, troubleshoot error messages and so much more.

They can help with more than your smartphone, though. You can ask them about pretty much anything tech-related: smart TVs, wireless connections, printer issues, and more. With Tech Coach, you’ll have support in seconds.

Protect All Devices on Your Plan

No matter how many devices you have on your Verizon plan, you’re covered with Total Mobile Protection. You can add coverage to just one line with Single Device coverage or protect three eligible lines on your plan with Multi-Device coverage.

Have more than three lines on your plan? Additional coverage can be added per line.

*Unlimited cracked screen repair is based on availability. If there are no screens in stock for that device, a claim must be filed. Customer is responsible for paying the deductible and will receive a new device.