Answers - features and services
-
Are there any restrictions on what numbers can be dialed with No Answer/Busy Transfer?
Are there any restrictions on what numbers can be dialed with No Answer/Busy Transfer?
SOLUTION:
The phone number must be 10 digits long, so even if you’re forwarding to a local number make sure you include the area code.
-
How do I set up 3-Way Calling?
How do I set up 3-Way Calling?
SOLUTION:
To Initiate 3-Way Calling:
While on the first call, dial the 10-digit number of the second person. Press SEND; the first person is automatically put on hold while the call is made. When the second person answers, press SEND to create a conference call. If the second person does not answer, press the SEND key twice to end the connection and go back to the first person. To end both conversations completely, press the END key. -
Can I get an external antenna to improve my signal?
Can I get an external antenna to improve my signal?
SOLUTION:
Some Verizon Wireless PC Cards may come with either a removable antenna or an extra connection port for an external antenna. This can be used when you are inside a building or a car to help pull in a stronger signal and improve your connection in fringe or low reception areas. Verizon Wireless provides two types of external antennas:
* Magnet Mount can be placed on the roof of a car
* Window Mount is mounted on the edge of a car window or attached to the window in a building. An adaptor cable will be required to connect the external antenna.The external antennas and adaptor can be purchased on the accessories section of www.CellularSales.com.
-
Can I turn a call waiting call into a 3-Way call?
Can I turn a call waiting call into a 3-Way call?
SOLUTION:
No, but you do have the option to speak to the second caller by pressing SEND. To return to the first call, press SEND again. To switch between the two calls, press SEND.
-
What are the airtime charges for 3-Way Calling?
What are the airtime charges for 3-Way Calling?
SOLUTION:
Airtime charges apply for all three calls while all parties remain on the line in accordance with your Calling Plan.
-
What happens if someone calls while I am using 3-Way Calling?
What happens if someone calls while I am using 3-Way Calling?
SOLUTION:
If someone tries to call you while a 3-Way call is in progress, they will either hear a busy signal or will be forwarded to your voice mail. If you have activated call forwarding, the call will be forwarded immediately.
-
How do you release one call and continue with the other?
How do you release one call and continue with the other?
SOLUTION:
To disconnect one or both parties, ask them to hang up.
-
Do I need to sign up to use 411 Connect Service?
Do I need to sign up to use 411 Connect Service?
SOLUTION:
No, simply press 411 on your wireless phone.
-
What is the cost to use 411 Connect Service?
What is the cost to use 411 Connect Service?
SOLUTION:
You will be charged $1.49 plus airtime. Other charges will continue to apply in accordance with your Calling Plan.
-
What services are available when I dial 411 from my wireless phone?
What services are available when I dial 411 from my wireless phone?
SOLUTION:
You can receive a variety of information, including:
• Local and National Directory Assistance - Request phone numbers around the corner or across the country.
• Yellow Pages Category Search - Search by name or business type.
• Movie Listings - Find out what's playing and where including theater names, show times, ratings and more.
• Restaurant Listings - 411 Connect operators can assist you in finding nearby restaurants.
• Professional Sports Scores - Keep up with your favorite team(s).
• Local Events - Find information regarding local events for major metropolitan locations.
• International Directory Assistance - You can receive U.S., Canadian, and Puerto Rican phone numbers.
• Stock Quotes - 411 Connect operators will search by major exchanges' stock symbol and provide the most recent/current stock price (updated every 15-20 minutes).
• Reverse Directory Search - 411 Connect operators will search for and provide the published name and address for up to 3 listings requested by telephone number.
If we can't find an answer to your question, it will be forwarded to one of our wireless cell phone store experts to answer. Their answer will be posted online and also sent to you via email.